Air conditioning/Air conditioning quote template
Ducted air conditioning quote template (Australia)
Ducted systems are a big-ticket job, and customers often hold two or three quotes that look nothing alike. Itemising the unit, the ducting, the outlets and the zoning makes yours easy to compare and shows exactly what they're getting.
Line items to include
- The ducted system (indoor and outdoor unit), with brand, capacity in kW and reverse cycle or cooling only
- Insulated flexible ducting, spigots and take-offs
- Supply air outlets, with the quantity
- Return air grille and filter
- Zone motors and the zone controller, with the number of zones
- Refrigerant pipe, outdoor slab or brackets, electrical circuit and isolator
- Labour (hours × your rate) for install and commissioning
Sizing and design
Say what the system was sized for (the rooms or floor area served) and where outlets and the return air grille will go. If the customer is choosing between capacities, quote them as options rather than changing one total, so they can compare like for like.
Licences and electrical work
Refrigerant handling needs an ARCtick refrigerant handling licence, and the electrical connection must be done by a licensed electrician, with the certificate of electrical safety or compliance required in your state or territory. Put your licence numbers on the quote. Switchboard or supply upgrades are usually excluded unless you've checked and priced them.
Exclusions that protect you
Common exclusions are removing an old ducted heater, ceiling repairs, roof space access beyond standard, and a three-phase or supply upgrade. Write down assumptions such as enough roof space height for the indoor unit.
Showing materials markup and GST
Enter the system and ducting at cost and let your markup apply, so the customer sees one price per line. If you're registered for GST, show the ex-GST subtotal, GST at 10% and the total.
Worked example
Built from the ducted system preset in QuoteAce for a made-up business. Prices are illustrative only; always check prices for your area and suppliers.
Sample Air Conditioning Co.04xx xxx xxx · hello@example.com
QUOTE
No. QA-000001
Date: 25/10/2026
Valid until: 24/11/2026
Example output
Scope of work
Supply and install 14kW ducted reverse cycle air conditioning to a single-storey house: indoor unit in the roof space, outdoor unit on slab, 6 outlets with insulated flexible ducting, return air grille, 2-zone control and wall controller, new circuit from the switchboard, commission.
Pricing
| Item | Qty | Rate (ex GST) | Amount (ex GST) |
|---|
| Labour: ducted system · Labour | 24 hr | $115.00 | $2,760.00 |
| 14kW ducted reverse cycle system (indoor and outdoor unit) · Materials | 1 ea | $7,130.00 | $7,130.00 |
| Insulated flexible ducting, spigots and take-offs · Materials | 1 lot | $1,265.00 | $1,265.00 |
| Ceiling outlets (supply air diffusers) · Materials | 6 ea | $74.75 | $448.50 |
| Return air grille and filter · Materials | 1 ea | $253.00 | $253.00 |
| 2-zone motor and zone controller · Materials | 1 set | $747.50 | $747.50 |
| Refrigerant pipe, outdoor slab, circuit and isolator · Materials | 1 lot | $598.00 | $598.00 |
Labour$2,760.00
Materials$10,442.00
Subtotal (ex GST)$13,202.00
GST (10%)$1,320.20
Total (inc GST)$14,522.20
Inclusions
- Design of outlet and return air locations
- Electrical connection by a licensed electrician, with the certificate of electrical safety / compliance required in your state or territory
- Handover and controller setup
- Refrigerant handled by an ARCtick-licensed technician (refrigerant handling licence)
- Installation to manufacturer instructions, pressure test, vacuum and commissioning
Exclusions
- Removal of existing ducted heating unless listed
- Ceiling repairs or roof space access works beyond standard
- Switchboard or supply upgrades
Assumptions
- Roof space has enough height and access for the indoor unit
- Single-phase supply has capacity
Payment terms
Deposit to order equipment, balance due on completion and commissioning. Bank transfer or card accepted.
Terms
This quote is valid until 24/11/2026. Prices are fixed for the scope above; any variations or hidden conditions found on site will be quoted and agreed in writing before the work proceeds. Materials remain the property of Sample Air Conditioning Co. until paid in full. All work is carried out in line with the relevant Australian Standards and state regulations.
Start from this example
Common questions
Should a ducted quote list the number of outlets and zones?
Yes. Outlets and zones are what customers compare between quotes, so list the quantities clearly.
Who does the electrical work on a ducted install?
A licensed electrician. Many installers include the new circuit and isolator as a line and exclude switchboard or supply upgrades unless they've been checked.
Should I include removing the old heater?
Only if you're doing it. Otherwise list it as an exclusion so the customer isn't surprised on the day.
More air conditioning guides
General information only, not legal or tax advice. Rules vary by state; check with your regulator, council or accountant.
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